Skip to content

Privacy Policy

We respect your privacy and are committed to protecting your personal data in line with Saudi Arabia's Personal Data Protection Law (PDPL).

Last updated: October 2026

1. Who we are

Dtro Up Co. is a Saudi multi-sector company headquartered in Riyadh, Kingdom of Saudi Arabia, and is the controller responsible for personal data collected through this website.

2. Data we collect

When you use our contact form, we collect only the data you choose to provide:

  • Your name
  • Mobile number
  • Email address
  • The sector you are enquiring about
  • The content of your message

We do not ask for sensitive data, and we ask that you do not include it in your message.

3. How we use your data

We use your data only to:

  • Respond to your enquiry or quote request.
  • Contact you about your request by phone, email or WhatsApp.
  • Improve our services and the quality of our responses.

We do not use your data for marketing without your explicit consent.

4. Legal basis for processing

We process your data on the basis of the consent you give when submitting the form. You may withdraw your consent at any time by contacting us.

5. Sharing your data

We do not sell or rent your data. We may share it only with trusted service providers acting on our behalf (such as website hosting or email services), to the extent needed to provide the service, or where required by law by a competent authority.

6. How long we keep it

We keep your data only as long as needed to respond to and follow up on your enquiry, then delete or anonymise it unless the law requires us to keep it longer.

7. Your rights

Under the Personal Data Protection Law, you have the right to:

  • Be informed about how your data is collected and processed.
  • Access your data and obtain a copy of it.
  • Request correction or updating of your data.
  • Request destruction of your data when it is no longer needed.
  • Withdraw your consent to processing.

8. Data security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration.

9. Cookies

This website does not currently use tracking or advertising cookies. If we add analytics tools in future, we will update this policy and ask for your consent where required.

10. Contact us

For any privacy question or to exercise your rights, contact us at info@dtroup.com.sa or by phone on 0114216284.

11. Changes to this policy

We may update this policy from time to time. Any update will be published on this page with the date of the latest revision.